The first thing is regarding rates. Don’t just focus on a rate that you are quoted. There are many different charges that can added to a merchant account including transaction fees, statement fees, start up fees and different rates can be charged as well.
The different rates can depend on how and when a payment is taken as well as what type of card is used and information that is gathered. It’s important to find out any and all charges that can be added to your account, from each different provider so you can make a proper comparison between them.
Many people don’t do this and then end up getting surprises when they get their statements through.
The second important factor to focus on is the level of service a provider can give you. This again can make a big impact on business. If the system of a provider goes down then transactions cannot be processed and money is lost.
It’s important to find a company with the best quality infrastructure and one that has specific separate customer service teams to look after technical support and account support problems.